Bipsync UK Limited (“the Company”) is committed to protecting the privacy and security of your personal information. The Company is a “data controller”. This means that we are responsible for deciding how we gather, hold and use personal information about you and this privacy notice describes how we do that during and after your relationship with us for recruitment purposes.

This notice applies to all applicants, whether or not they are eventually employed or engaged by the Company. We may update this notice at any time and will provide you with a new privacy notice when we make substantial updates.

The kind of information we hold about you 

  • We may collect, store, and use the following categories of personal information about you up to and including the shortlisting stage of the recruitment process: 
    • Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses;
    • Details of your qualifications, experience, employment history (including job titles, salary and working hours) and interests;
    • Date of birth;
    • Details of your referees.
  • We may collect the following information after the shortlisting stage, and before making a final decision to recruit: 
    • Information about your previous academic and/or employment history, including details of any conduct, grievance or performance issues, appraisals, time and attendance, from references obtained about you from previous employers and/or education providers.
    • Information regarding your academic and professional qualifications.
    • Your nationality and immigration status and information from related documents, such as your passport or other identification and immigration information. This is to comply with our legal obligations, and enable us to carry out required statutory checks, such as
      verifying your right to work.
    • A copy of your driving licence.

How is your personal information collected? 

  • We may collect personal information about candidates through the application and recruitment process from: 
    • You, and referees from details provided by you;
    • Employment agencies or background check providers;
    • Your educational provider/relevant professional body;
    • The Disclosure and Barring Service (DBS) and the Home Office.

How we will use information about you 

  • We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances: 
    • To take steps to enter into a contract.
    • Where we need to comply with a legal obligation.
    • Where it is necessary for our legitimate interests (or those of a third party) and your
      interests and fundamental rights do not override those interests.

Situations in which we will use your personal information

  • In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information during the recruitment process are listed below: 
    • Making a decision about your recruitment or appointment.
    • Determining the terms on which you work for us.
    • Checking you are legally entitled to work in the UK.
    • Assessing qualifications for a particular job or task.
    • Making decisions about your employment or engagement.
    • Education, training or development requirements.
  • Some of these grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

If you fail to provide personal information:

  • If you fail to provide certain information when requested, we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers), engaging you in the recruitment process, and/or offering you a job.

Change of purpose:

  • We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
  • Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

How we use particularly sensitive personal information 

  • “Special categories” of sensitive personal information (such as information relating to your race or ethnic origin, health, etc) require higher levels of protection. We need to have further justification for processing this type of personal information, which may include the following circumstances: 
  • In limited circumstances, with your explicit written consent.
    • Where we need to carry out our legal obligations and in line with our data protection policy.
    • Where it is needed to assess your capacity on health grounds, subject to appropriate confidentiality safeguards.

Do we need your consent? 

  • We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of employment law. You should be aware that you are not required to agree to any request for consent from us. 

Information about criminal convictions 

  • We may only use information relating to criminal convictions where the law allows us to do so. Where appropriate, we will collect information about criminal convictions as part of the recruitment process. We will use information about criminal convictions and offences in order to carry out statutory checks, verify your suitability for a position, and to satisfy the contractual requirements and legitimate interests of our clients. 
  • We recognise the contribution that ex-offenders can make as employees. A person’s criminal record may not in itself prevent that person from being employed or engaged by us (except where the role relates to a regulated activity, in which case certain criminal records may mean you cannot be appointed to certain roles). Suitable applicants will not be refused employment or engagement because of offences which are not relevant to, and do not place them at or make them a risk in, the roles which are available to them.
  • We are allowed to use your personal information in this way to carry out our legal obligations or with your explicit consent.

Data sharing 

  • We may have to share your personal information with other parties, including third-party service providers and other entities in the group where this is required by law, where it is necessary to administer the relationship with you or where we have another legitimate interest in doing so. 
  • “Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following activities are carried out by third-party service providers: IT services, Payroll and Accounting services, Legal and Professional services, Pension administration services, Benefits provision and administration services.
  • All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with the GDPR. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. We may also need to share your personal information with a regulator or to otherwise comply with the law.
  • We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

Data security 

  • We have put in place measures to protect the security of your information and procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Further details of our security measures are available upon request. 

Data retention – how long will you use my information for? 

  • We will only retain the personal information that we obtain about you during the recruitment process (including interview notes) for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We also take into account the limitation periods for potential claims (as extended to take account of early conciliation). How long we keep this information will depend on whether your application is successful and you become employed by us, the nature of the information concerned and the purposes for which it is processed.
  • In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
  • If your application is not successful, your recruitment data will not be kept for longer than twelve (12) months, after which it will be securely destroyed. If your application is successful, we will keep only the recruitment information that is necessary in relation to your employment and it will be processed in accordance with our employment data protection policies – copies of which will be provided at the start of your employment.

Rights of access, correction, erasure, and restriction – your duty to inform us of changes 

  • Please keep us informed if your personal information changes during the recruitment process. 

Your rights in connection with personal information: 

  • Under certain circumstances, by law you have the right to: 
    • Request access to your personal information (commonly known as a “data subject access request”).
    • Request correction of the personal information that we hold about you.
    • Request erasure of your personal information.
    • Object to processing of your personal information where we are relying on a legitimate
      interest (or those of a third party) and there is something about your particular situation
      which makes you want to object to processing on this ground.
    • Request the restriction of processing of your personal information.
    • Request the transfer of your personal information to another party.
    • Right to withdraw consent. In the limited circumstances where you may have provided
      your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
  •  If you want to exercise any of your data subject rights, please contact the Head of UK Operations and HR in writing. 

Data protection complaints

  • The Head of UK Operations and HR will oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Head of UK Operations and HR. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. 

If you have any questions about this privacy notice, please contact:  Charlotte White, Head of People and Operations
on 02920099179 or